Over 14s only
If you have access requirements, please check that the venue can cater for your access requirements before attending. This can be done by either calling 0115 950 6547 or emailing info@rock-city.co.uk. You can find more information on the accessibility of Rock City HERE.
To arrange a personal assistant ticket, please email proof of eligibility through to access@alttickets.com. Any of the below are accepted, in addition we will review an application without these forms of evidence on a case-by-case basis.
• Front page of DLA / PIP
• Front page of Attendance Allowance letter
• Evidence that registered severely sight impaired
• Recognised Assistance Dog ID card
• Access Card
Once your request has been received and approved we will email you back with further information as to how your personal assistant ticket will be issued
There are a total of five bars in Rock City serving a range of alcoholic beverages and soft drinks. The venue is divided into three rooms; the Main hall, Beta and The Black Cherry Lounge - each with their own bars and designated seating areas.
Rock City is open for Pre Show drinks and The Rescue Rooms is open for post show drinks which is situated next door.
Other on-site facilities at Rock City include a cloak room. A disabled Toilet on the ground floor. A First Aid Room. A dedicated On Site Medic.
For the cloak room all items are charged at £2.50 per item.
General Info:
No under 18s (Unless stated as a 14+ event)
No professional cameras or audio recording devices.
No crowd surfing.
No alcohol to be brought into the premises.
Info Line: 0115 9506 547
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
You may also want to take a peek at our Privacy Policy too so you know you really are in the safest of hands.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Contact us: Click here to find your order and contact us Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF